Dallas Phone Systems Dealers | Phone System Service
Phone System Dealers and Repair & Service Companies in Dallas, Texas
List independantly compiled and last updated on Feb 16, 2010
Mid Cities Data Comm Inc - Located in dallas and Forth Worth, mid cities datacomm inc is an ESI phone system dealer. As far as we can tell, this is the only phone system they work on or sell in Dallas 817-447-2877
Tandem Data - Services and sells Avaya and Norstar Phone Systems in Dallas 972-820-8600
Servcom - Servcom of Dallas is a Panasonic phone system dealer. They are authorized to sell and maintain the Panasonic KXTD IP phone systems. 972-644-1896
Telesys - This Dallas based company actually sells a hosted IP solustion. For those interested in a hosted phone system solution in Dallas might want to check with this company. 972-398-0818
Interwest Communications Dallas Phone System dealership sells NEC phone systems and the new Iwatsu Icon phone system. 972-869-1371
Axiom Technologies, Rockwell Tx, 972-771-2155 Vodavi phone system dealer in Dallas, also sell paging equipment.
American Voice and Data in Garland, just outside of Dallas, 972-840-6556 Services business phone systems, voice and data cable, fiber optic cable, cctv, paging and more.
Russels Telecom Solutions - Avaya Phone System dealer, Partner, Magix and IP Office 800-525-4048
DFW Business Telephone - NEC DSX and Samsung OfficeServ phone systems 972-263-4839
R L Telecommunications - 214-630-6818 Avaya Business phone System Dealer
A site we like in Houston is the Tele Technology Phone System Dealer
A sister phone system dealer in Houston
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If your company is located in the Dallas / Fort Worth area and you need a phone system dealer or phone system repair shop, you will almost always need to enlist the help of a qualified phone system technician in your dallas.
Some business owners think that as telecom technology advances they may not need a phone system technician. They couldn't be further from the truth. The opposite is actually true. As business PBX phone system technology has grown and advanced, the need for a good phone tech actually worsens.
Every business has a different situation, and the larger a business the more important your need becomes. A very small business, say an auto repair shop with 6 employees, should have no problem employing an all in one phone system such as 4 line analog phones, a small Avaya phone system or even an X Blue system. These the options mentioned are much better suited to being plug and play setup, although some lack some features. This is a give and take.
As soon as business moves into a key phone system or worse, a VoiP system, whether it be small or medium sized, you will absolutely need the help of qualified telephone system service company in your local area. Dallas and Fort Worth both have quite a few good phone system service shops around. Key phone systems such as the Norstar phone system, Avaya Partner ACS, NEC DSX or the Panasonic 824 and such really do require a bit of knowledge to install. This applies to both the physical connections to your phone lines and station cables and the expertise to initialize and program the phone system in a way your business needs. We haven't even mentioned the voicemailm which generally houses your auto attendant.
Even a small business with a phone system with 5 phones and voicemail, on a fresh installation will easily utilize the greater part of a full day to be installed properly. Your selection of phone system dealer gets complicated. In any situation, a phone system installation can be completed "faster" but it's a guarantee that steps will be skipped and items will be overlooked. What you would want is a phone system installation to take EXACTLY the amount of time it SHOULD, without being gouged but also without being left in the dark.
Physically hanging and mounting a phone system and then making all of the wiring connections then testing your phone lines, testing your station cables all takes time. This is generally followed by your phone service technician taking some time to sit with you and discover what it is you need this phone system to do. They should also take some time to tell you about the features your phone system will do that maybe you didn't know before. be sure they are thorough. the next step for the phone tech is to make all of that programming happen then train you and print all of your phones labels.
I encourage you to call and discuss with the phone system dealers in Dallas exactly what it is you are trying to accomplish and please don't be afraid to tell them your budget. Once you have selected a technician in dallas or fort worth to install your phone system, be sure to ask them what steps are going to be taken in your education of the systems capabilities. Ask about hidden charges and untold equipment. Ask if there is anything you can do beforehand to be better prepared for installation day so that it goes smoother and more efficient. Ask if their quote is an estimate or a all inclusive price (and personally, the range is better since then the technician won't be pressed for time and cut corners)
What's been noticed in Dallas lately is that one of three things is generally going to happen. Small phone system shops are going to attempt to get your business fast by showing you a "to low to be true" dollar amount on a phone system and installation or repairs. Once they get there, as always, what can go wrong, will go wrong. Once they have given you a price though, as a customer, you will attempt to hold them to it, which will only make them move faster and miss things. So be very careful of super duper low prices.
ON the other end of the this are the larger Dallas based phone system dealers who have a game of telling you a super high price and then backing down a bit when you say THAT HURTS. They will add fees and equipment you just don't need. be leary of the dealer who initially tries to rip you off.
The third situation you hopefully find yourself in, and probably the best, is the company that quotes you a solid, by the hour rate. On a factual basis, they can inform you of a very reasonable range of hours that any given task could or should take. In this situation you will more than likely not get ripped off nor will you be left without a paddle.
Another item to consider when evaluating any company that might be doing your phone system work in Dallas or Fort Worth is their total scope of expertise. An example would be a phone system dealer that can also provide you with their own crew and materials for the installation of structured cable such as cat5e and cat 6, patch panels and power protection for phone lines and system power. It would be nice if they also were adept at working on paging systems, both indoor and outdoor. Having all of this in one company keeps them from subcontracting that work which helps inflate the price.
Now, if your business has decided that it needs a voice over IP phone system or is a very large company, more expertise and time will be required. Especially with any voip phone system, you will certainly want to take enough time during the buying process to discern if you really need or actually desire a voip phone system as well as the additional expense and maintain requirements.
Aside from a new phone system, there are all kinds of reasons why a business would need to find a good phone system dealer, phone system service company or a phone system repair shop.
Some businesses may have a phone system that works great, but due to internal movement of the company, such as hires & fires and physical office relocation of employees that the phone system is in bad need of some programming overhauling. This usually not only includes the extension numbers, which are given out buy the phone system in assignment but also the voicemail system. As people move extensions, its very important that your voicemail system be adjusted to properly and smoothly get callers to the correct employee within your office.
Moving your phone system will be another reason why you will need a qualified phone technican. This technician or service company should be more concerned with the actual coordination of your physical move, cabling situation, services cut over date and the health of your current equipment than they would be in selling you a new system.
This list of phone system dealers will only be honest, ethical and trustworthy dealers located in Dallas and Fort Worth, Texas. These companies are personally researched by the owner of this list and these companies have a long standing track record in Dallas. If you need to file a complaint or a compliment about any company on this list, please use the form above, but instead, fill in your compliment or complaint!